Shipping Policy
Free Shipping (11-17 days):
- Handling time: 1-2 Days (Monday to Friday)
- Transit time: 10-15 Days (Monday to Friday)
Expedited Priority Shipping (2-15 days):
- Handling time: 1-2 Days (Monday to Friday)
- Transit time: 5-9 Days (Monday to Friday)
Shipping Costs:
- Shipping Fees: Shipping costs are calculated during checkout based on the weight of your order and the destination.
International Shipping:
- International Shipping: We offer international shipping with fees and delivery times varying by destination. Customers are responsible for any customs duties or taxes.
Tracking Information:
- Order Tracking: Once your order is shipped, you'll receive a tracking number via email to monitor the status and location of your shipment.
24/7 Support:
- Customer Support: Our team is available 24/7 to assist with any shipping-related inquiries. Contact us at help@retailiq.shop.
Shipping Restrictions:
- Restrictions: Certain items may be subject to shipping restrictions based on their nature or destination. Refer to the product description for any specific limitations.
Lost or Delayed Shipments:
- Lost or Delayed Shipments: In the rare event of a lost or significantly delayed shipment, please contact our customer support team for assistance.
Address Accuracy:
- Address Accuracy: Ensure accurate shipping information during checkout to avoid delivery issues.
Contact Information:
- Address: 10809 Southern Loop Blvd, Pineville North Carolina 28134, United States
- Email: help@retailiq.shop